Contact Us

Stop The Flooding

AgilityHealth Enables You to Scale & Accelerate Your Transformation
Speak to an Expert


We had a BIG business problem to solve. Our marketing team’s backlog was massive – everything from the tiniest of tactical needs to the utmost strategic & only a few hands to manage it all. What to do, what to do?

Well, sometimes the easiest way to solve a big hairy problem is to simply block the time & dive on in…hackathon for the business style. We very simply just applied Agile to the business.


  • The backlog was massive!
  • Tactical to strategic work (+ everything in between)
  • More tactical work coming in every day
  • No time to serve the company by delivering results that would actually help us move the needle & meet our customer & company needs
  • Bottle-necked, our teams could not get work through the funnel
  • We had unintentionally taken empowerment away from the teams, they couldn’t touch things without “submitting a request”
  • New leader & we had lost team members
  • Very few standards/guidelines so processes lacked definition & defined jobs to be done

How – What Did We Do?

  • We prepped – identified all “high priority” work
  • Revisited priority & selected the biggest bang for the buck needs
  • Ensured we had the necessary skill-sets available to complete the work selected
  • Blocked 3 days of our time together & eliminated as many distractions as possible
  • Created holding spots for things we knew would come up along the way – allowed a place to put all the great longer term ideas without allowing them to distract us
  • Focused our time on work reduction
  • Provided remote options for team members who were not able to be present
  • Celebrated our successes
  • Found any way possible to gather customer input real-time or through proxy
  • Created simple standards & guidelines as we worked based on what we were learning along the way
  • Inspected, adapted & retro’d multiple times per day



  • Completed more than 27 stories/work items
  • What previously took us weeks or months to complete, moved to done in days
  • Leaned out processes within & for the future
  • Quickly trained team members just-in-time while producing
  • Built a cross-functional team with relationships that will sustain well into the future
  • Taught others how to fish along the way
  • Proved to ourselves that we could do this & had fun in the process


What We Learned…

  • FOCUS time is invaluable – intentionally carve out time to solve BIG problems together
  • Cross-functional skill sets rallied around common goals = powerful
  • Walking through the detailed process steps together & just-in-time was a quick way to get a large # of team members up to speed very quickly
  • Learned from each others questions
  • Pulled work based on subject matter expertise, passion & skill-set vs. “assignment” of work
  • The power of teams & pairing
  • When you don’t know…ask
  • How quickly we can move when we work together
  • Virtual session worked well (maybe even better than in-person) – don’t be stopped because someone can’t be “in the office”
  • Ask for help & they will come – so many team members, outside of our initially defined team, stepped up to help
  • We are so incredibly grateful for our #oneteam


What’s Next?

  • Continue progressing & building upon the momentum started
  • Lean more processes out
  • Set an example for others to follow
  • Focus on continual improvement
  • Build growth plans based on what we learned throughout
  • Measure our impact to our strategic objectives, outcomes & OKRs
  • Do it again (after a long nap & a cocktail)


We still have a lot of work ahead but we are all confident, we got this.

 Dawn Thiem, Agility Health

Learn More


Stay connected with us

Be the first to know the latest news about AgilityHealth